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Safeguarding children


Appendix 1  

Sunnybank Trust Safeguarding Officer Details 

All suspected, alleged, witnessed or discloses abuse MUST be reported to one of these Safeguarding Officers of the Trust: - 

Lead Safeguarding Officer 

Name:  Dorothy Watson 

Position: CEO  

Mobile Number: 07949 940371 

Work Landline Number: 01372 732376 



Deputy Safeguarding Officers 

Name: Annie Dougherty 

Position: Advocacy Manager 

Mobile Number: 07484 098826 

Work Landline Number: 01372 732376 



Name: Claire Dawson 

Position: Futures Manager 

Mobile Number: 07940 553298 

Work Landline Number: 01372 732376


Nominated Safeguarding Trustee 

Name: Jacky Oliver 

Mobile Number: 07850551437                          



Appendix 2 

Contact Details for C-Spa (Child’s single point of access) to report concerns about a child 

If you are concerned about the safety of a child, young person or an adult you can contact our C-Spa. C-Spa responds to initial enquiries about children and young people. The C-SPA is based at County Hall and acts as the front door to children's services in Surrey. 

The C-SPA provides residents and people who work with children in Surrey with direct information, advice and guidance about where and how to find the appropriate support for children and families. 


Availability: 9am to 5pm, Monday to Friday 

Contact by telephone 

Children's Service social workers and health and police staff. 

  • Phone: 0300 470 9100 


Out of hours 

The Emergency Duty Team service is not intended as an alternative means of accessing the usual daily activities of Surrey County Council. 


The team operates outside of normal office hours: 

  • Monday to Friday 5pm to 9am 

  • Weekends 24 hours a day 

  • The EDT also operates throughout all bank holiday periods 

Contact the team: 

  • Tel: 01483 517898 

  • Fax: 01483 517895 

  • SMS number: 07800000388 (for deaf and hard of hearing callers online) 


Reporting a Concern to Surrey LADO (within 24 Hours of a concern about a member of staff in relation to a child)  

Local Authority Designated Officer (LADO) 

Monday to Friday from 9am to 5pm 


The LADO Service manages allegations against individuals who work or volunteer with children in Surrey. If you have a concern regarding someone who works with children please contact the LADO on 0300 123 1650* or


Appendix 3 

Categories and Indicators of Abuse 


Further information on categories and signs of abuse may be found at 


Appendix 4 

Summary of National Legislation and Guidance relating to the Safeguarding of Children  


This link leads to a summary by the NSPCC of the relevant legislation, policy and guidance on child protection in England, including the Children Act 1989, Children Act 20014, the Children and Social Work Act 2017, Working Together to Safeguard Children Guidance 2015, and others. 


Appendix 5 

Local Child Safeguarding Policies, Procedures and Protocols 


This link leads to the Surrey Safeguarding Children’s Board Webpage, which contains information on all aspects of child safeguarding. 

Appendix 6  

The Role of the LADO and the Process for Reporting and Managing Allegations against individuals who work or volunteer with children 


 The LADO’s key role is to: 


  • Provide advice/guidance to employers or voluntary organisations 

  • Liaise with the police and other agencies including OFSTED and professional bodies such as the General Medical Council, HCPC and the College for Teaching and Leadership 

  • Monitor the progress of referrals to ensure they are dealt with as quickly as possible, consistent with a thorough and fair process 

  • Seek to resolve any inter-agency issues 

  • Collect strategic data and maintain a confidential database in relation to allegations 

  • Disseminate learning from LADO enquiries throughout the children’s workforce. 


Regardless of the nature of allegations and who receives the allegation, it must be reported to the LADO. This must include situations where the worker resigns. Compromise agreements are not acceptable in such circumstances and may put others at risk in the future. 


Complaints procedures are separate to the allegations process and just because someone does not wish to make a complaint, this does not mean the allegation should not be considered and investigated. 


To contact the Duty LADO please call: 0300 123 1650 (option 3) 


Appendix 7 

Further Useful Resources 


The NSPCC provides an advice and support helpline for concerned adults (including professionals, parents and family members) here: 

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